Contact and Reservations
APPOINTMENTS
Scheduling appointments prior to your arrival is recommended to ensure receiving your preferred time. Please note that your late arrival will determine the length of your treatment. Your service will end on time so that the next guest is not delayed. We highly recommend arriving 30 minutes prior to your service. We request that cell phones be silenced and jewelry removed before you enter the spa.
CANCELLATIONS
If you need to cancel or change your appointment, please call at least 24 hours in advance or we will charge 50% of the treatment price.
A no-show appointment is charged at the full service price.
GRATUITIES
In appreciation for outstanding service, gratuities may be given at your discretion (15% – 20% is customary). 20% for group and specialized bookings.
PARKING
Please see the front desk about parking validations.
Spa on the Plaza
201 Alvarado Street,
Monterey, CA 93940